What We Hold, Why, And For How Long
Here's the short version before the detail: we collect what the account actually needs, and nothing we can't explain. That means the mobile number you sign in with, the one-time code sent to it, your wallet name for bKash, Nagad or Rocket, the transaction reference that
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comes back with each transfer, and the rounds you've opened — Crash Countdown, Teen Patti P Fun, a cricket market during BPL season. Payment records stay because money movement has to be reconcilable; if a Nagad transfer doesn't land, that reference is how our team traces
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it. Identity checks work the same way. When a withdrawal needs verifying, we ask for a document that matches the account name, store it against your file, and use it for that check and any later payout query — not for marketing. What we can do
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with your data isn't purely our choice. Data protection duties, payment-partner obligations and the rules of the region you're in all shape it, so the handling described here applies to the extent your local law and eligible regions allow. If a request can't be met because
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a rule requires us to keep a record, we'll tell you which category it falls under rather than leaving you guessing. Nothing here gets sold. We share only with the payment rails processing your transfer, the studios running a game you're playing, and service providers under
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contract to us.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.